Frequently Asked Questions
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Yes! We will prepare the sand wax candles for you prior to pickup. When you pick them up, all you’ll need to do is remove them from their packaging and place them on the tables.
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It’s super simple! Once your event is over, just blow out the candles and let them sit for about 15 minutes so the wax has time to cool and become solid. Then, simply place them back into their containers and return them to us.
You don’t even need to remove the wicks, we’ll take care of that for you! 😊
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We totally understand that accidents happen! The replacement fee for a sand wax candle is $12 per candle, as we will need to replace both the wax and the broken glass cylinder.
If a cylinder breaks and the sand wax comes into contact with the floor, table, or any other surface, please do not place the wax into another container. Once the wax has touched another surface, it can collect dust, debris, or other particles that could contaminate the rest of our wax.
Simply dispose of the affected wax and broken glass safely, and we’ll take care of the rest
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Delivery, setup, and breakdown services for our sand wax candles are available for $375, with a minimum rental of 150 sand wax candles required to utilize this service.
If sand wax candles are included as one of your décor selections with your coordination package, delivery, setup, and breakdown are complimentary, there is no additional service fee.
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